FAQ for Renters

Do I need a realtor when renting a place?

No, it's not required — but using a local realtor can help you find great properties, including off-market listings, and give you a competitive edge when applying. Bonus: the landlord usually pays your agent’s commission, so their services are typically free to you.

Do I have to pay my rental agent?

In most cases, the landlord pays the full commission, which is split between the listing and tenant’s agents. If the landlord doesn’t have an agent, they usually offer your agent a commission equal to half a month’s rent.

What up front costs should I expect?

Expect to pay:

- Application fee ($40–$100 per person)

- First month’s rent

- One month’s security deposit

- Possible pet deposit or extra for additional occupants

Is my application fee refundable?

No, application fees are non-refundable. These fees cover background checks, credit reports, and a thorough review of your rental application. Most applications are submitted through third-party platforms (such as Zillow), so we do not have control over the processing or refunding of those fees.

What documents will I need to apply?

You’ll typically need to provide the following:

- Valid photo ID

- Proof of income (recent pay stubs, offer letter, or tax returns)

- Completed rental application

- Credit report

- Background check (criminal and housing history, including any prior evictions)

*Some third-party application platforms may request additional information or documentation during the process.

Can I rent with bad or limited credit?

Possibly — landlords may still consider you with a co-signer, higher security deposit, or strong proof of stable income. It depends on their screening criteria.

Are pet fees or pet rent allowed in PA?

Yes — unless you have a service animal or ESA (emotional support animal). In those cases, landlords cannot charge additional pet deposits or monthly pet rent.

Can I break my lease early?

That depends on your lease terms. Some landlords allow early termination with notice and a fee. Others may require you to find a replacement tenant, or that you pay rent until one is found. Always review your lease carefully before making a decision.

FAQ for Landlords

Why should I hire a realtor to list my rental?

A professional realtor helps you price your property accurately, market it effectively, screen tenants, and handle paperwork. We also provide a lease that protects your investment.

Who pays the real estate commission?

As the landlord, you typically pay the full commission, which is split between the listing agent and the renter’s agent. This fee is usually equal to one month’s rent.

How do we screen potential tenants?

We review credit reports, background checks, eviction history, income verification, and landlord references to ensure you're getting a reliable tenant.

What kind of lease agreement do we use?

We use a detailed Residential Lease Agreement tailored to Pennsylvania law, which clearly outlines all terms, expectations, and protections for both parties.

Can I require a non-refundable pet deposit?

No. In PA, all deposits must be refundable unless they’re clearly defined as fees—and you cannot charge additional fees for service animals or ESAs.

Can I restrict pets or smoking in my rental?

Yes. As the landlord, you can include restrictions in your lease regarding pets and smoking—just be sure they comply with fair housing laws and exceptions for service animals.

Do we offer property management services?

If you’re looking for full-service management — including rent collection, maintenance coordination, and tenant communication — we’re happy to connect you with trusted partners or discuss options depending on your needs.

How long will it take us to find a tenant?

On average, well-priced rentals lease within 2–4 weeks. Properties that show well and are priced right often go even faster.

What if my tenant stops paying rent?

If this happens, we’ll guide you through the legal options available, including issuing notices and beginning the eviction process if necessary.
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